Terra Lifestyle Co offers free shipping on order over $35.00

FAQ

YOU HAVE QUESTIONS, WE HAVE ANSWERS!

Where can I track my order? 

When you placed your order, there is tracking information sent to your email address that you used when you checked out.  Please click the link in your email to track your order. 

What do I do if the product that I ordered is damaged in shipping?

Please send us a message using the contact us link and we will be happy to replace it for you asap!  So sorry for your troubles.  

What do I do if I want a refund? 

We always strive to offer the best products available.  If for some reason you do need to return the product, please contact us link to initiate a return within 30 days of your purchase, thank you! 

Do your products come with a warranty?  

Depends on product you purchased.  We want to ensure 100% customer satisfaction on every order.  Some products just wear out after prolonged use and there may not be anything particularly wrong with them. If you do feel that there is a issue with the product, please do not hesitate to contact us to to let us make it right!

Do you offer Promotions?

Yes, we do offer promotions during the year.  Please sign up for your newsletter to receive coupon codes and discounts!